Rosedale Letting Specialists was founded in October 2008 by Directors Warren and Hayley Norfolk. We traded as Reborn until September 2011 when the opportunity to work under the Rosedale brand was presented to them. As Reborn we had already achieved a substantial market share in and around Bourne as a result of the exceptional client care we delivered and the high number of recommendations we received.
Hayley explains why they made the move “The proposition of continuing our well respected business under the Rosedale brand meant that we were able to immediately offer stronger brand awareness and client contact via the High Street branches. It had always been important to us to find a way to grow the business without having a drastic impact on the competitive fee structure we had been able to offer our clients. Working with Rosedale resulted in overnight growth and now in 2014 we have more than doubled our managed portfolio and have continued to strengthen our service offering. We are still a separate company with our own team of specially trained staff to look after our clients. The lettings profession requires quite a different set of skills to estate agency sales so it is important that we always remain a team in our own right. Our clients truly get the best of both worlds with Rosedale and the constant flow of testimonials and referrals from clients gives me the confidence that my team remain ever committed to client care”.
"Having to sell our family home has been a difficult emotional process. Simply put this whole process to-date has been made so much easier by Rosedale. When it came to deciding which local agent to entrust with the sale we invited several agencies around to discuss the issue. Rosedale made an immediate impact from the very first meeting. They gave an honest and sensitive view of the property and it's value as well as offering a full account on the services and fees. We were most impressed with the additional services that were offered as the house was unoccupied. Rosedale ensured that the property was safe on a regular weekly basis and if there were any issues at all they would contact us to advise and rectify and problems if they could. This provided piece of mind knowing that the property would have this level of supervision. Moreover, the general day to day service has been outstanding and no issue has been too big or too small for the team at Rosedale to deal with. I have had contact with most members of staff and have found all extremely friendly and approachable and always willing to help. Overall, we are extremely pleased with their professionalism and I would have no hesitation in recommending Rosedale to anyone. "
Rosedale Group Limited | 05061219 | Registered address: Ground Floor, Unit 2B, Vantage Park, Washingley Road, Huntingdon, Cambs, PE29 6SR
Rosedale Letting Agents Limited | 07588840 | Registered address: 14 North Street, Bourne, Lincs, PE10 9AB