“We would like to thank you and your team for the industry and attention you have shown over the long period that our house was on the market. Everyone in the office was always of great assistance but we should like to mention two in particular. Chris. Talked us out of taking the property off the market on two occasions, the last one coinciding with the visit from Mr & Mrs G which resulted in the ultimate sale. We should especially like to thank Heather for her undying enthusiasm and cheerfulness. At no time was she dispirited and even if she was, she never showed it and her positive approach kept us going when we felt a little low. How she does it I do not know but it certainly works and is a great boost to clients such as us. “